A Senior Manager of Office Support is a strategic leader responsible for overseeing and optimizing all administrative functions within an organization, ensuring smooth operations by developing and implementing efficient practices, and managing budgets, facilities, and staff to directly support the company's strategic goals and objectives while fostering a positive work environment; requiring a deep understanding of business operations and strong leadership skills to identify areas for improvement and drive operational excellence across administrative services. This is a relationship-based position that requires strong partnerships across Garver Nation.
Key Responsibilities:
- Strategic Planning and Vision:
- Collaborate with CHRO to align administrative strategies with overall business goals and objectives.
- Identify opportunities to streamline administrative processes and improve operational efficiency.
- Develop and implement long-term plans for administrative services, including resource allocation.
- Operational Management:
- Oversee all aspects of administrative functions including facilities management, office services, office supplies, records management, travel arrangements, and employee expenses.
- Manage and optimize administrative budgets, ensuring cost-effectiveness and accountability.
- Establish and maintain comprehensive administrative policies and procedures, ensuring compliance with relevant regulations.
- Team Leadership and Development:
- Lead and develop a team of administrative staff, including hiring, performance management, coaching, and succession planning.
- Foster a collaborative work environment within the administrative team and promote effective communication across departments.
- Identify training needs and implement programs to enhance administrative skills and knowledge.
- Compliance and Risk Management:
- Ensure adherence to all relevant administrative compliance requirements, including data privacy, safety protocols, and legal regulations.
- Proactively identify and mitigate potential risks associated with administrative operations.
- Stakeholder Management:
- Build strong relationships with key stakeholders across the organization, including senior leadership, department heads, and employees to understand their needs and address concerns. ROLE WILL REQUIRE TRAVEL TO GARVER OFFICES TO BUILD STRONG FOUNDATIONS WITH LOCAL LEADERSHIP.
- Communicate effectively with stakeholders regarding administrative policies, updates, and initiatives.
Required Skills and Qualifications:
- Leadership Experience: Proven track record of managing and leading administrative teams in a complex organization. 6+ years managing a team of 15+ people. Prior experience in a matrix management environment is preferred.
- Strategic Thinking: Ability to align administrative strategies with overall business goals and anticipate future needs.
- Operational Excellence: Expertise in process improvement, efficiency optimization, and streamlining administrative functions.
- Financial Acumen: Strong understanding of budgeting principles and ability to manage administrative expenses effectively.
- Communication Skills: Excellent written and verbal communication skills to effectively convey information to diverse stakeholders. Ability to partner with a variety of individuals and drive performance to excellence.
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,300 employees, Garver has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group. Learn how Garver invests in people and places they call home at GarverUSA.com.
Internal applicants must express interest to their supervisor by Wednesday, December 4, 2024.
Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
