Lifeline to resiliency: The often-overlooked, simple secrets to successful on-call service
As airports face the challenges of hurricanes, rising water, necessary expansion and repairs, and more, an effective on-call provider can be a lifeline to resiliency, and a long-term, essential partner for success. In this Q&A, Frank discusses the tangible and intangible benefits of the on-call contract relationship, and how much an airport’s resiliency hinges on it.
